GUARANTEEING COMPLIANCE WITH THE PRINCIPLES OF BUSINESS ETHICS The Code of Conduct drafted by Natixis in 2017 sets out the rules of good conduct and best practice that must be observed to ensure compliance with our principles of professional ethics. See the entire ECOSYSTEM pillar See the entire ECOSYSTEM pillar Read more Read more PATRONAGE: CONTRIBUTING TO CIVIL SOCIETYe CODE OF CONDUCT TYPES OF CONDUCT AND CORRESPONDING GUIDELINES Be client-centric Protect the interests of our clients Communicate clearly with our clients Protect our clients’ information and data Handle claims and other requests filed by our clients in a fair and timely manner Behave ethically Show respect for staff members and offer them opportunities for personal development Show a sense of professional ethics Uphold market integrity Behave responsibly towards society Behave in accordance with Natixis’ CSR commitments Safeguard financial security Safeguard the assets and reputation of Natixis and Groupe BPCE Protect assets Ensure business continuity Communicate responsibly with external stakeholders